Finesse will cache your gadgets, which can present a problem if you're trying to do gadget development and testing. To turn off caching, add this URL parameter to your Finesse Agent Desktop URL:
nocache=true
So, your login URL will look something like this:
http://finesse-pub.domain.com/desktop/container/?locale=en_US&nocache=true
The easiest way to get the right URL is to browse to your Finesse Agent Desktop login page, then just add "&nocache=true" to the end of the URL. You can do this before or after logging in to Finesse.
1 comment:
I seriously encountered this problem ALL day today.
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