Wednesday, January 7, 2015

Disable Cisco Finesse gadget caching


Finesse will cache your gadgets, which can present a problem if you're trying to do gadget development and testing. To turn off caching, add this URL parameter to your Finesse Agent Desktop URL:
nocache=true

So, your login URL will look something like this:
http://finesse-pub.domain.com/desktop/container/?locale=en_US&nocache=true

The easiest way to get the right URL is to browse to your Finesse Agent Desktop login page, then just add "&nocache=true" to the end of the URL. You can do this before or after logging in to Finesse.

1 comment:

Seggr said...

I seriously encountered this problem ALL day today.